The staff at Flinch and Bruns handled my mothers services with such care from start to finish. We were comforted knowing they accommodated every detail that mattered to us. They put together a slideshow of pictures which made one less thing to do during a moment of despair. They allowed us to put on a playlist of our mothers favorite music and display her artwork, allowing us to have a very personalized service honoring our mothers vivacity. John was very communicative every step of the way and we received personal phone calls from the point when my mother was picked up from the hospital morgue to when her body was driven past our home of 20+ years before going to crematorium. John and the staff are caring, compassionate, patient and knowledgeable. We are so appreciative that they went above and beyond during our time of grief, making a painful task seem bearable.
John and his team could not have been more helpful and understanding to my family during a sorrowful time. From the moment we contacted Flinch & Bruns John made us feel that everything would be taken of from A to Z and beyond and it was.
On August 22, 2021 and after a life well lived over 97 years, we lost our beloved father and patriarch of our family, Jospeh R. Vassallo. He left behind a legacy of love and tradition that we will proudly carry on his name. Having a funeral director in our immediate family, we held high expectation that very detail of our dad's final farewell was executed flawlessly. John and Michael assured they would meet our expectation. From the inception of the process in making arrangements, to the visiting hours, services and burial , every detail of dads funeral was orchestrated with precision, timeliness and above all respect. We thank John and Michael for honoring our father as we do and recommend Flinch & Bruns Funeral Home without reservation. The Vassallo Family- October 2021
My wife passed away recently and we live in another state. Her wishes were to be laid to rest in her home state of NY. I spoke to John and he guided me through what I needed to take care of on my end to get her prepared and shipped up to NY. He coordinated with the funeral home here. A few phone conversations with John and informational emails and everything was taken care of. John told me not to worry about anything and he would take care of it. The whole experience working with him was unbelievable. We had a short meeting when I arrived to finalize all the plans. Prayer cards, acknowledgement cards and mass readings and hymns were all done online per the links that he sent me. I cannot tell you how many friends and relatives came up to me and said how great everything turned out. They could not believe how I was able to get this done from long distance. Well, I have John and his staff to thank for that!!! In my time of grief, I cannot believe how easy John made this for me. I would highly recommend this facility.
Words cannot express or explain the outstanding service me and my family received from this incredible funeral home with understanding, caring and love. John sat with us and put a detailed plan for us. He explained it step-by-step and was very passionate about our loss. I have to say they delivered beyond our expectations. They did an outstanding job in preparing Mom. She was well put together. She looked so beautiful and did not look like a dead body. During the wake, they ensure that everyone practiced social distancing by keeping people informed and moving accordingly and sitting. The florist they recommended was also great and the flowers were beautiful. What a great experience we had at the funeral home with John, Michael and the staff. They did such a great job and received great feedback from family members on how beautiful and great Mom’s service was managed. What a great place to have a funeral service. I highly recommend Flinch&Bruns. Thank you all. You are the best. You are a 5 ⭐️ ⭐️⭐️⭐️⭐️ Funeral home,
John and Michael were more than helpful and compassionate when my family was looking to perform services late last year. They helped us through a trying time with swift arrangements and a professional courtesy. It is nice to know that Flinch and Bruns cares enough to help when times are difficult. Thank you
Michael and his staff went above and beyond. Sadly, I have lost many people and this staff was top notch all the way! There were informative, knowledgeable, patient, professional and compassionate!! Thank You!!
John and staff were kind and considerate. Moving a pre plan from another funeral home was done easily and effortlessly. Staff patient, kind and informative. Thank you
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.